You are guaranteed to support pre-sales and after-sales steady, competent, supported by a well-stocked spare parts warehouse and by specialized technicians that perform repairs directly in our workshop. This allows rapid and effective action to drastically reduce costs and downtime.
We guarantee 4 very important types of assistance:
ASSISTANCE TO PURCHASE
Dealing machines and packaging materials since 1983, we can help and advise you in the best way.
Contact us by email or phone.
We will give you all the information necessary for you to choose the product best suited to your needs
FREE TRIALS OF EQUIPMENT
Confident on our equipment ,without additional cost, we put at your disposal some equipment, for testing at our offices.
It 'also possible to send us the champions by courier.
We will resend you the trials or samples photos Before you send us samples or come here for testing, please contact us in advance.
In this way we can arrange an appointment and we can be sure that we have on stock the necessary equipment
TECHNICAL ASSISTANCE FAST AND RELIABLE
Our after-sales service provide to you all the advice needed to solve any problems to allow you to use the equipment purchased in the best of hates
This support is through email or phone
FAST REPAIRS AT OUR WORKSHOP BY OUR TECHNICIANS
Counting on a well-stocked spare parts warehouse, we are able to repair in our workshop your equipment in a short time allowing you to minimize downtime
The guarantee is intended 24 months to the end users ("person acting for purposes unrelated to their business or profession" (Art. 1469 CC BIS.) 12 months for all other subjects and only covers the 'material integrity of the goods on delivery and operational defects attributable to the manufacturing process.
It is recommended to notify the defect no later than 8 days Except in special cases, the warranty repair is performed at our facility very quickly.