Terms and conditions of use

 This contract is for the purchase of equipment, accessories and consumables selected by the consumer electronically by selecting on-site www.fer plast.com

 Since the consumer can access and use the site-www.fer plast.com must review and accept these terms of sale before confirming the purchase from the site.
The submission of the order confirmation would impose the full knowledge of the conditions of sale and their full acceptance.
So please read them carefully and print and / or save them in another durable of choice, in order to fully satisfy the conditions laid down in Art. 3 and 4 of Decree No. 185/1999.
The consumer may renounce to access to the website or use it if you do not wish to accept and respect these terms and conditions.

PRICES

 Purchases of the products are made ​​at the price indicated therein, expressed in euros excluding taxes. They also excluded the costs of transport, unloading and positioning.
The seller reserves the right to change prices listed in the catalog because the impact of new coastal / or charges of any kind. In any case, will prevail between the parties defined and communicated to the price at time of order

ORDERS AND PAYMENTS 

Orders are accepte on-line or by writing, e-mail, Internet or fax.
Orders are not accepted by minors.
In case of intrusion of false data will be responsible parents.
Ferplast will be fully compensated for any damage or costs
The taking charge of order is subject to the making of the payment by the customer with a total amount of payment methods
Customers can purchase products by credit card or bank Wire transfer.
The SNC Ferplast to offer a higher guarantee to its customers decided not to directly manage the data Card
The card details are managed by a bank

We can ship the goods only after payment

TRANSPORT

On-site fer plast.com you can select the following types of transport:
- direct withdrawal
- Shipment by courier

Direct withdrawal

Ferplast ensure orders processed with SECURE packaging systems to protect your products
In order confirmation you will find specified the approximate time of preparation of products ordered
When the products are ready to be shipped, we'll show you the size and weight of the goods

So you can send your courier to pick up the goods

To know in advance size and weight of products please indicate us :
- Number and type of products that you need
- Place of delivery (state / area)

- Type of tranport (courier , direct transport)
 

Place of delivery and type of transportation are important to determine the weight and volume of packaging

Shipment by courier

Selecting the transport by courier transport costs will be automatically calculated depending on the weight and size of the boxes.

The shipping cost does not include extra taxes, customs duties or costs of any kind.
Any additional cost is excluded from the order

DELIVERY TIME 

 The delivery times indicated are approximate and not obligatory
The times indicated refer to the preparation of the goods.
Delivery times depend exclusively on the courier
Ferplast may not be held responsible for any delays
Transportation is always charged and risk of the customer

ASSEMBLY 

To facilitate the transport and reduce the costs some products may be shipped disassembled The assembly is at the sole expense and responsibility of the customer The customer must follow the instructions sent with the goods Any improper use will void your warranty

GUARANTEE 

 The guarantee is intended 24 months to the end users ("person acting for purposes unrelated to their business or profession" (Art. 1469 CC BIS.) 12 months for all other subjects and only covers the 'material integrity of the goods on delivery and operational defects attributable to the manufacturing process. It is recommended to notify the defect no later than 8 days Except in special cases, the warranty repair is performed at our facility very quickly.

The customer must take care to contact us by email or fax Ferplast will attempt to resolve the problem, will send replacement parts (if necessary) and give guidance on how to send the goods
 The customer must take care to send the defective product at its own cost at the offices of Ferplast (Corso Asti 49 / A 12050 Guarene CN). The product will be packaged and moved in such a way as to prevent damage during transport

Costs of labor, and transportation are excluded

The parts that are damaged by accident, bad use or negligence by the user, which bear evidence of tampering by unauthorized personnel lose right to guarantee

The warranty will not apply in the event of removal or damage to seals and labels for identification products.
Interventions out of warranty and any peripheral measures, agreed with the customer and produced in conjunction with the intervention of warranty, will be calculated at the rates current techniques

RIGHT OF RETURN 

 The right of return does not apply to companies or people who buy for them but only to final consumers

The right of withdrawal may be applied only to products authorized by Ferplast and in stock

It does not apply to special products, custom made or ordered on request
To use the right to request the customer must contact us and explain what you intend to do
The shipping cost is always paid by the customer
The risk of transport is of the customer
We must receive the product not used, not striped and running
We must also receive all the manuals and packaging
Ferplast will evaluate the product and will pay back the money spent excluding the costs of payment and shipping
If there are no manuals or packaging and the product has signs of use will not be able to send money.
We can only send back the goods at your expense

LIMITATION OF LIABILITY

a) Ferplast Snc is not responsible for any damages resulting from use or incorrect use of the service provided by www.fer-plast.com. The Ferplast Snc, its representatives and its employees shall not be liable to User or anyone else.
b) The Ferplast Snc does not assume responsibility for errors and omissions in www.fer-plast.com or any web site or catalog that you can reference or link.
c) The Ferplast Snc reserves the right to a continuous updating of site www.fer-plast.com that can be made at any time. The Information may contain inaccuracies or errors of any kind of typing.
d)The Ferplast does not warrant that the services provided by www.fer-plast.com will be provided without interruption, this will be stated in advance except for reasons beyond the control of the Ferplast Snc
e) The Ferplast Snc does not assume any responsibility for problems caused by force majeure such accidents, explosions, fires, strikes / lockouts, earthquakes, floods and other events that could prevent, in whole or in part, to implement in timeframe agreed upon contract. The Ferplast SNC shall not be liable to any party for any damages, losses and costs incurred as a result of failure to perform the contract for the reasons mentioned above, having the customer shall only be entitled to a refund of the price paid.
f)The responsibility for Ferplast Snc may not exceed the price of products purchased by the customer and for which the dispute arose.

LIABILITY USER

The User shall ensure that their data entered are accurate, complete, current, and to communicate any modification of the same. If you make false declarations is expected the loss of the benefits from the services provided. The Ferplast Snc reserves the right to elide these persons from their own lists of users

LEGAL JURISDICTION 

This agreement is governed by the legal system of the Italian Republic. Any dispute concerning this contract and without fail by the court of Alba (Italy).

COPYRIGHT 

All photos, descriptions, videos of www.fer-plast.com, catalogs and brochures are the exclusive property of Ferplast Snc
The partial reproduction for any purpose is prohibited
To use the material (photos, and video cards) to send a written request to Ferplast (ferplast@fer-plast.com).
Even with permission, you are always required to indicate the owner (Ferplast SNC) and insert a link to www.fer-plast.com
We believe that the right of property is very important to protect customers from any unserious companies (who do not have products in stock, no spare parts, etc. ..)
The Ferplast reserves the right to take legal action and claim damages for improper use of copyrighted works

PRIVACY 

We inform the customer that the processing of data provided to the SNC Ferplast during registration or request information shall have the primary purpose of registering the user or lead to the conclusion the sales transaction.
The conferment of data 'optional but a refusal to supply determines the inability' to perform the service of online shopping.

Personal data are collected and processed by Information Technology, with the help of electronic media, directly and / or through delegated third parties (a company for home delivery, for mailing and data entry) for the following purposes:
- Administrative orders and purchases;
- Statistical purposes related to the detection of the purchasing behavior;
- Sending of advertising material for products and offerings through the use of newsletters, SMS, MMS.

The customer has the right to obtain:
- update, correction of his data
- cancellation, modification or the block of data processed Ferplast Snc undertakes not to communicate or disseminate data to persons not necessary for the performance of the above services

The data are stored in Ferplast Snc (Corso asti 49/A, 12050 Guarene - Cuneo - Italy). You can request the modification, deletion of data by sending an email to ferplast@fer-plast.com